Privacy Policy

At Indane Gas Booking (referred to as “we”, “our”, or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and related services.


1. Information We Collect

We collect the following types of personal information:

a. Personal Identification Information

  • Full Name

  • Mobile Number

  • Email Address

  • Residential Address

  • Customer Number / Consumer ID

  • Aadhaar Number (only if required for subsidy linkage)

b. Transactional Information

  • Booking history

  • Payment details (e.g., payment mode, transaction ID – we do not store card numbers or CVV)

  • Delivery details

c. Technical Information

  • IP address

  • Device type

  • Browser type and version

  • Usage behavior (pages visited, actions performed)


2. How We Use Your Information

Your data is used to:

  • Process and manage gas cylinder bookings

  • Verify your identity and prevent fraud

  • Deliver your booked services

  • Provide customer support

  • Send booking confirmations, alerts, and notifications

  • Improve website performance and user experience

  • Comply with legal and regulatory obligations


3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your data with:

  • Authorized Indane distributors for booking and delivery purposes

  • Payment gateways for secure transactions

  • Government agencies when required under law (e.g., subsidy, tax, KYC compliance)

  • Service providers for website hosting, SMS/email notifications, etc.

All partners are contractually bound to safeguard your data.


4. Data Security

We implement appropriate security measures to protect your personal data, including:

  • SSL encryption

  • Firewalls and access control

  • Limited access on a need-to-know basis

  • Regular system audits and updates

However, no system can be 100% secure. Please keep your login details confidential.


5. Your Rights

You have the right to:

  • Access your data

  • Correct or update incorrect information

  • Request deletion of your data (subject to legal retention requirements)

  • Withdraw consent (for optional communications)

To exercise your rights, email us at [Insert Support Email].


6. Cookies and Tracking

Our website may use cookies to:

  • Remember user preferences

  • Track user behavior for performance analytics

  • Improve navigation and load time

You can manage or disable cookies through your browser settings.


7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from individuals under the age of 18.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Please review it periodically.


9. Contact Us

For questions or concerns about this Privacy Policy or how we handle your data, contact:

Customer Support
Indane Gas Booking Portal
Email: sales@chenthilmuruganagencies.in
Phone: +91 96290 03377